Dubaria India's Leading Inks & Toners Retailer

How to pay for a Dubaria purchase ?

Buyers can pay using CCAvenue Payment Gateway. CCAvenue provides wide range of online payment options such as Credit Cards, Debit Cards,  Net Banking, Cash Cards, Mobile Payments &  Wallets such as Paytm, Freecharge, MobiKwik, JioMoney & Buddy.

Is it safe to pay on Dubaria.shop ?

Dubaria.shop is a 100% safe and secure website to pay online. We use firewalls on our servers to secure your payments. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are not responsible for protection against unauthorized access to your password and to your computers or other electronics. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us or anyone else.

Are there any additional or hidden charges to purchases ?

There are NO hidden charges when you make a purchase with Dubaria. The prices listed at checkout are final prices and all inclusive. The price you see on the checkout page is exactly what you pay. Others charges such as states taxes and Octroi may be applied based on the buyers location.

 

Why should I use prepaid methods of payment?

When a buyers uses a prepaid method of payment such as Credit, Debit card & Net Banking, you will not have to pay COD or Cash on Delivery. Another benefit is that prepaid orders do not require phone verification so there is a good chance that your order would be processed faster. Also, you get a fast refund back to your account when you return something.

 

If my mind changes, Can I still cancel an order before I receive the item?

At Dubaria, the most important thing for us is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better !

Cancellations depends upon whether your order has been shipped or not. Usually, this happens within 24 to 48 business working hours so try to cancel your order at an early stage. To cancel your order, write to us at ecommerce@dubaria.com or give us a call at our customer service contact number +91 98203 26571 and we will take care of everything !

If your order has been shipped, we would not be able to cancel it. At that point, your next best option is to make use of our hassle free return policy and send the item back. In this case, buyer may have to pay for the shipping charges.

 

Does Dubaria.shop offer a guarantee or warranty policy?

Most products at Dubaria.shop are covered under a complimentary 1 Month free replacement or refund  Warranty policy.

 

What if I don’t like my ordered product ? What if it doesn’t fit ?

Most products at Dubaria.shop are covered under a complimentary 1 Month free replacement or refund  Warranty policy. As long as the products are still in saleable condition and in original packaging, and it is within 7 days of delivery, you can return your order and get a full refund.

 

The item I want is out of stock. What should I do?

Although we try to have a stock level that will keep up with the expected demand, certain products that are highly popular can sometimes run out of stock. Unfortunately we will not be able to provide timelines for when a specific item will be available again. As stocks continuously change and new products are always being added, please continue to check in on regular basis to see if we have restocked your desired item or similar product like it.

 

Does Dubaria guarantee authenticity of its products?

We only sell 100% authentic products at Dubaria. We have our own brand 'Dubaria'. Most of the products sold are under our own brand name. All of our products of other brands are sourced from authorized distributors and are premier quality.

 

How can I search for a product on Dubaria.shop?

Just enter the model number of the product you wish to buy. Relevant searched will show within fraction of seconds.

 

What kind of products do you have at Dubaria.shop ?

Dubaria aims to offer everything that you might need for your office use. We currently offer a broad range of products which is increasing day by day. Products currently in range are Toner Cartridges, Ink Cartridges, Refill Inks, Paper Cutter & Lamination Machines, etc.


What is the policy for replacement of order placed on Dubaria.shop ?

We provided Free replacement warranty for 30 days once order is placed.